Support

Need help with Habisty or NEXUS? Start here.

Download the app

Habisty is available on iOS (TestFlight / App Store). Android support is planned for a later release. Use the download buttons at the top of this page or on our home page.

Note: This website does not create accounts or process subscriptions. Sign up, log in, and billing all happen in the mobile app.

Restore purchases

Purchases are tied to your App Store or Google Play account. Restore happens inside the mobile app, not on this website.

1. Install Habisty and sign in with the same account you used when you subscribed.
2. Open Profile → Manage Subscription.
3. Tap Restore purchases.
4. Wait a few seconds for entitlements to sync. If Pro does not appear, check your store subscription list and try again.

If you still need help, email support@habisty.com with the email on your Habisty account.

Cancel your subscription

Subscriptions are managed by Apple or Google:

• iOS: Settings → [Your Name] → Subscriptions → Habisty → Cancel.
• Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → Habisty → Cancel.

Canceling stops future charges. You typically keep Pro access until the end of your current billing period or trial.

Change your plan

To switch between monthly and annual billing, open Profile → Manage Subscription in the app and follow the store flow, or change the plan in your device subscription settings.

Data deletion

You can delete your Habisty account and associated personal data in the mobile app. This website does not offer account registration or a web-based delete form.

How to delete your account

1. Open Habisty on your device and sign in.
2. Go to Profile.
3. Scroll to Delete Account.
4. Read the confirmation, then confirm deletion.

Deletion is initiated immediately in the app. Your ability to sign in and access stored logs ends once deletion completes.

What gets deleted

When you delete your account, we remove or de-identify data tied to your user ID, including:

• Your profile (email, preferences, subscription flags stored with us)
• Logs, journal entries, habits/metrics, and insights stored in our database
• Onboarding and blueprint data associated with your account

What does not happen automatically

• App Store or Google Play subscriptions are not canceled when you delete your Habisty account. Cancel billing separately in your device store settings to avoid future charges.
• RevenueCat / store purchase history may be retained by Apple, Google, or our billing provider under their own policies.
• Encrypted backups may retain residual copies for a limited period before routine purge (see our Privacy Policy).

If you cannot access the app

Email support@habisty.com from the address on your account with the subject Account deletion request. We will verify ownership and process the request in line with applicable law.

For full details on AI data handling, see Privacy Policy — Artificial Intelligence Processing.

Contact us

• Email: support@habisty.com
• Contact form: /contact

Frequently asked questions

Does Habisty provide medical advice?

No. NEXUS offers wellness-style insights and hypotheses for personal experimentation. Always consult a qualified clinician for medical decisions.

How accurate is the AI?

NEXUS uses large language models and statistical patterns from your logs. Outputs can be wrong or incomplete. Verify anything safety-critical before acting on it.

Is my data used to train AI models?

No — not for training public foundation models. Your content is sent to enterprise LLM APIs (primarily Google Gemini) only to generate your insights. See Privacy Policy.

Can I use Habisty for free?

Yes. The free tier includes core logging with limits on habits, pinned metrics, and history depth. NEXUS Insights, the full roadmap, Health sync, and Elite quests require Habisty Pro.

Where is my data stored?

Account and log data are stored in secure cloud infrastructure (Supabase). AI features send relevant log content to configured LLM providers for inference. See our Privacy Policy.

How do I export or delete my data?

Delete your account in the app (Profile → Delete Account) or follow Data deletion above. For other privacy requests, email support@habisty.com.